Frequently asked questions
It’s very important for us to provide you with transparent and comprehensive information.
With that in mind, we created our FAQ section as a source for all your questions, whether you are an employee, a client, or a candidate.
With that in mind, we created our FAQ section as a source for all your questions, whether you are an employee, a client, or a candidate.
RECRUITMENT
Recruitment
FOR CLIENTS
What sectors industries do we recruit for?
We are specialized in IT therefore a strong portion of our client base are IT companies ranging from startups to well established companies. We also work with companies in pharma, telco, FMCG, etc., with IT departments who also benefit from our expertise.
Do we provide temporary and permanent placement options?
Yes!
Can we search for candidates on a regional base?
Yes! Although based in Croatia we have a strong network in the entire region including Slovenia, Serbia, BiH, Macedonia.
What kinds of clients do we work with?
Startups, corporations, agencies, local companies, etc. A strong portion of our client base are international companies looking to open offices in Croatia.
What is our guarantee period? Do we offer replacements?
Should a candidate quit or be let go within 6 months of starting date with the client, Ambacia ensures to offer an additional short list of suitable candidates as replacements, free of charge.
Do we require exclusivity?
Yes! No search parallel to ours should be taken for the positions we are working on by both agency and client. We find this model benefits all parties involved.
How do we charge? Retainer? Success?
Mixed model. We required a retainer at the start of a search. The rest of the fee is based on a success fee and is invoiced upon successful placement of a candidate.
Why should companies work with an agency?
Strong network of candidates, dedicated recruiters who approach candidates with opportunities directly, fast and efficient, cheaper, market intelligence, specialized in IT.
Do we post job ads?
Our focus is direct approach, but we can post job ads on our website and LinkedIn if requested by you, the client.
Do we do testing? Technical? Psychological?
We offer both technical and psychological assessment, by ourselves or through our partners.
FOR Candidates
What is your agency's expertise in IT recruitment?
We pride ourselves with recruiters who have extensive experience in IT recruitment, strong understanding of tech related domain and business domain.
How can I submit my resume or apply for IT positions through your agency?
You can contact us through our web form or contact one of our recruiters directly through LinkedIn.
What types of IT roles do you typically recruit for?
Engineering and business roles within IT industry, with a focus on software developers with various backgrounds and technical skillsets.
Are your IT job listings updated regularly?
Since our focus is direct approach to candidates, we rarely post our job listings publicly, but you can always contact us directly and we’ll be happy to inform you about current opportunities.
Do you offer any services to help improve my resume or interview skills?
Yes, we have a CV preparation and a Coaching service for candidates to help them prepare for job hunt, interviews or general career change.
How long does the recruitment process usually take?
Depends on the client’s requirements, and candidate’s availability, but usually a week on our side.
What type of companies do you work with?
We work with startups, mid sized companies and enterprizes with a focus on IT industry. Also, we work with non-IT companies that have IT departments in their organizational structure and have needs in that department.
What criteria do you consider when evaluating IT candidates?
Criteria is set by the client, but other than the technical skillset, we also evaluate candidate’s cultural fit to the client’s company.
Are there any fees associated with using your recruitment services?
For candidates, no. Recruitment service is free of charge for candidates.
What is the best way to stay updated on new IT job opportunities?
Staying updated on new IT job opportunities requires a proactive approach. You can utilize popular job search websites like LinkedIn, or more local ones like MojPosao. Create profiles, set up job alerts, and regularly check for new IT job postings. Visit the career pages of companies you’re interested in. Many organizations post job openings on their websites before listing them on job boards.
You can also always contact us at Ambacia, they often have access to job openings that may not be publicly advertised.
Can I apply for multiple IT positions at the same time?
Yes, but our recruiters will consult with you and advise you on which position suits you best based on your experience and personality.
What should I expect during the interview and selection process?
You can expect a very relaxed conversation about your experience, career aspirations and expectations, as if you are sipping coffee with a friend in a local Caffee.
Do you provide any support or guidance after I've been placed in an IT role?
Of course! We do a regular follow-up to see if you’re settling in okay and if our client is keeping you happy. We are always on disposal to our candidates for any kind of support and guidance.
Can I apply for IT positions if I have limited or no prior work experience?
Sure! We will keep you in our database and reach out to you as soon as we’ll have an opportunity for you.
How do you ensure the confidentiality and security of my personal information?
Organizations must comply with data protection laws and regulations specific to their jurisdiction, and so do we. In our case, there is GDPR. We have policies in place to limit how long we retain your data which minimizes the risk associated with holding data for extended periods. You can also ask us to delete your data at any time, no questions asked.
Our strong confidentiality clauses also forbid our clients to share any of your personal data with third parties.
EOR SERVICES
FOR CLIENTS
If we employ an individual in your country via EOR, who is the employer? To whom does the employee report?
The official legal employer is AMBACIA, your Local Employment Partner (LEP). AMBACIA will be responsible and in charge of paying the employee’s salary and mandatory contributions, to comply with and to adapt to changes of the local employment regulations.
You remain the employer from the function point of you: all requirements and delivery expectations linked with the role are settled, assessed and review by you with the employee. (non) performances are measured by you.
What are our obligation towards the employee?
Your obligation is to provide the employee with clear instructions related to the job’s objectives, delivery objectives and reward schemes. The obvious obligation is to ensure the LEP to pay on time the employee’s salary and contributions.
What are the EOR’s obligations?
AMBACIA must comply with the local regulations and cover all the required payments on time for the employee. AMBACIA must follow the changes and inform either the employee or you about legal and administrative changes, what might have some organisational or financial consequences in the working relationship.
Can the employee benefit from our collective agreement’s regulations?
As long as the benefits and regulations of the collective agreements are not in conflict with the local regulations, they can be applied, especially in terms of financial compensations. Of course, local contributions might apply.
Can the employee be partially employed in Croatia and partially in another country?
If the employee is a resident in Croatia, he/she cannot receive part of the salary by you in one country and part of the salary in Croatia. Because double taxation of income will apply in Croatia.
For Employees
Do I have a right to paid leave?
Yes, during the calendar year, the worker has the right to exemption from the obligation to work with salary compensation (paid leave) for important personal needs (marriage, birth of a child, serious illness or death of an immediate family member, etc.). An employee shall be entitled to leave referred to in paragraph 1 of this Article for a total duration of seven working days per year unless otherwise regulated by a collective agreement, labor regulations, or employment contract.
How many days of annual leave I can transfer into the next year?
You can transfer all unused vacation days from the previous year but you can only use them until June 30 in the following (next) year.
Do I get any reimbursement for the business-related costs like a new chair or screen?
Yes, you need to provide an invoice. Most of our clients reimburse costs related to work. Upon receiving the invoice, we will transfer business expenses to your bank account.
I got sick and planning to open my sick leave, it is going to affect my salary?
No, we will always pay you 100% of your salary during the sick leave. We care about you in times of need.
When can I expect to be paid?
We got you here, you can expect your salary on time, every 1st working day in the month.
